Video Department Supervisor
Type: Full-Time
Location: On-Site (Parsippany, NJ)
Salary: $100,000 - $110,000
Role Overview
We are seeking an experienced Video Department Supervisor to lead our video equipment operations at our Parsippany warehouse. In this supervisory role, you will manage the flow and delegation of duties related to order fulfillment, quality control, and inventory management. You will ensure that all video equipment is properly prepped, packed, and deployed for client events. This is a leadership position where you'll work directly with the Warehouse Manager to set strategic direction for the department while maintaining hands-on expertise in video systems and equipment handling.
Company Description
Panavid is a full-service production, integration, and equipment rental company servicing everything from corporate events to live entertainment, broadcasts to house of worship installations, non-profit galas, brand experiences, and everything in between. We use the latest in audio, video, and lighting technology to transform ordinary spaces into immersive and impactful experiences.
We believe that shared experiences have the power to shape perception, forge meaningful connections, and create lasting impact. We’re a team of collaborators, creators, and problem-solvers that blend creativity with innovative AVL technology to craft custom solutions for live production and permanent installations. We’re not just providing technical solutions; we’re building trust, creating memories, and transforming ideas into moments that matter.
Essential Duties & Responsibilities
Lead and delegate duties for order fulfillment, establishing efficient workflows and ensuring timely delivery of video equipment to events
Direct the preparation, packaging, and inspection of all video department orders before deployment.
Conduct quality checks on department workflows to verify that orders are processed accurately and align with Panavid's established benchmarks
Oversee the physical inventory of video assets, utilizing software to ensure all records reflect real-time equipment availability
Scan Asset IDs to complete order fulfillment and returns processes
Mentor and develop video technicians and QC staff, fostering a culture of excellence and continuous improvement
Collaborate with the Warehouse Manager on departmental strategy, budget planning, and operational improvements
Monitor and report on departmental performance metrics including order fulfillment times, error rates, and equipment status
Skills & Qualifications
Qualifications:
5 years of experience in video equipment rental or AV warehouse operations
2 years of supervisory or lead experience managing teams and delegating responsibilities
Demonstrated expertise in video systems, equipment handling, and proper storage protocols
Technical Skills:
Proficiency in UBS R2 or similar ERP/inventory management systems
Proficiency with Microsoft Office or Google Workspace
Knowledge of video equipment types, cabling, power systems, and troubleshooting basics
Forklift certification or willingness to obtain
Core Competencies
Leadership: Ability to inspire and motivate a diverse team, set clear expectations, and drive accountability.
Detail-Oriented: Meticulousness in tracking inventory, catching errors before they reach clients, and maintaining high quality standards
Problem-Solving: Ability to troubleshoot operational bottlenecks and implement solutions quickly
Communication: Clear communication with team members, warehouse managers, and other departments
Adaptability: Comfortable with shifting priorities and handling high-pressure event schedules
Physical Capability: Ability to lift and move equipment weighing up to 50 lbs regularly
Benefits
Health, Dental, Vision, Life, and AD&D Insurance Plans
Paid Sick and Vacation Time Off
401(k) Retirement Plan with employer match
Direct Deposit
Professional development and career growth opportunities